Services

Freight Fowarding

Air freight forwarding

Our international air freight services adjust to the requirements of your business. When the usual time of transit for international air transportation is available, our clients can use the air consolidation service which guarantees standard turnaround.

Consolidated air service characteristics:

  • Handling of merchandise from various clients through our international gateways. Usually through airports with frequent air lines and space availability for appropriate airplanes for load transportation.
  • Retrieval of loads service in “Ex Work” terms, from the suppliers door, with the option for hiring ground transportation that carry loads from various clients and go through routes with connections with distribution centers hubs. This guarantees standard turnaround to international gateways.

We ship pieces with measurements that exceed the norm and require special airplanes for international transportation, generally this entails the use of loading equipment with bigger access doors and spacious loading compartments.

Our assistance services for this loadings includes:

  • Design of the logistics of the forwarding from origin to destination, including recommendations for the best routes, loading airlines with the required planes and hiring of the required equipment for suitable ground transportation.
  • Assistance in special packaging to ensure the load´s physical safety during the international transportation process.
  • Hiring of temporary storages in origin or destination to guarantee the integrity of the load while waiting for instructions. Permits are handled while the special logistic of the international freight is prepared.

Air Charter

Occasionally the urgency of your product and the volume of your equipments and merchandise, may require the hiring of entire planes so that immediate answers and short delivery times can be ensured. We have the best international network of airplane owners so that we can ensure the availability of the equipment at the requested times, and the best costs of the market with dedicated attention 365/24/7, ensuring our response time and the availability of our technical and operational personnel.

We specialized in solving extremely urgent situations that require timely responses on short notices and/or deliveries to places with difficult access, such as:

  • Oil Fields.
  • AOG (Aircraft on Ground)
  • Locations with inappropriate infrastructure
  • Delivery of humanitarian aid
  • Handling of turbines and generators during electrical emergencies
  • Freights of musical sets for concerts

We offer expertise for the handling of oversized or extra heavy loads.

We choose the best equipment options for air transportation, as well as the best logistical coordination in airports for the handling of these exceptional pieces, among others:

  • Motors, Compressors, Turbines.
  • Vehicles, rolling equipment.
  • Pipes, tanks, and metallic structures.

Sea freight forwarding

We offer the best options for sea routes, shipping lines and frequency, at the fairest rates of the market for the quality of service you require.

Full Container Load – FCL

Our international marine forwarding gives you the opportunity to choose the appropriate sea forwarding equipment for the merchandise you wish to ship.

The characteristics for this service are:

  • Sea routes options, with the best shipping lines and quoted on special prices from our international contracts.
  • Selection of containers of 20´, 40´, 40´ ¨High Cube¨ (HC) to better use the volume available on the container, and special equipments such as the “Open Top”, “Flat Rack” are also available for loads with exceptional measurements, and “Reefers” for loads that need to be refrigerated.
  • Rates for the sea service adjusted for the client´s business, guaranteeing meaningful savings on international fletes, when frequent and large orders are placed.

Less than Container Load – LCL

Our international sea shipping gives you the opportunity to ship freights of smaller sizes that don’t need the expenses associated with freights requiring entire containers.

The characteristics for LCL are:

  • Forwarding of various clients´ merchandise through our international sea hubs, generally ports with high frequency sea lines and with container ships availability.
  • Retrieval of loads service in “Ex Work” terms, from the suppliers door, with the option for hiring ground transportation that carry loads from various clients and go through routes with connections with distribution centers hubs. This guarantees standard turnaround to international gateways.

Oversized loads

Our team of experts will assist you with the sea forwarding of pieces with measurements that exceed the norm and therefore require special teams of sea transportation.

Our assistance services for this loadings includes:

  • Design of the logistics of the forwarding from origin to destination, including recommendations for the best routes, loading airlines with the required planes and hiring of the required equipment for suitable ground transportation.
  • Assistance in special packaging to ensure the load´s physical safety during the international transportation process.
  • Hiring of temporary storages in origin or destination to guarantee the integrity of the load while waiting for instructions. Permits are handled while the special logistic of the international freight is prepared.

Sea charter

To handle freight projects, usually the number of equipments and materials that need to be shipped require large spaces of sea forwarding, in this case the charter is the best ship.

Our team of professionals in sea forwarding can assist you in choosing the right ship for your freight, the sea lines, and the hiring of the flete with the best terms of international forwarding.

Full Charter

Hiring services for entire ships, choosing the right ones in terms of size, number and crane capacity to handle entire freights.

Part Charter

Hiring services for ships with partial capacity, sharing the costs and the traffic lines with other ships. This method allows meaningful savings since it lets you split the costs with other clients.

Time Charter

When your project entails various shipments by sea, using different routes, and during a specific time, the best option is the Time Charter. Our professional team can help you resolve the most complex situations at the best costs:

  • By choosing the right ship according to your freight´s needs.
  • Assisting you in the hiring of international sea forwarding.
  • Negotiating the best possible conditions in the sea market.

International ground forwarding

We offer the best options for ground routes, in terms of choosing the most appropriate vehicle for the kind of merchandise you want to ship.

The options are:

  • Trucks, suited for heavy merchandised or freight of dimensions that require loads or unloads direct to the platform of the vehicle.
  • Trucks with containers of 20´, 40´, 40´ ¨High Cube¨ (HC) for freights that can be factually loaded onto this equipments and whose security must be guaranteed.
  • Loading trucks for international ground transit projects. We have a lot of experience crossing borders with equipment of exceptional measurements.

We offer different kinds of trucks, customized according to the weight and characteristics of each freight, from “Pick Up” trucks and medium sized “vans”, to “Trailer” trucks with capacity of up to 25 tons of maximum weight.

Multimodal forwarding

We have a Multimodal Transport license that, in Venezuela, allows us to make international freights forwarding inside the country. The most important characteristics of this method are:

  • The entering of sea or air freights through any venezuelan port or airport, but nationalizing the shipments in different customs that are defined as the final destinations of the freight.
  • We handle a Bail with the customs authority SENIAT to ensure the taxes, fees, and rights of the merchandise in transit.
  • The possibility to avoid overcrowded ports and the possibility to nationalize in low volume customs in the countryside that are closer to the final destinations of the shipments.
  • Shortening of the time spent in the custom processes and therefore lower costs in port warehouses.

International transit

We offer services for international transit in order to ease the process of entering and exiting the customs in the borders and ensuring the compliance of special customs requirements, like the temporary Admissions when the case requires it. The international transit service has the following advantages:

  • Merchandise that exits from any custom free zone in Colombia with a venezuelan destination without having to do any custom paperwork in the exit border.
  • In Venezuela´s case, it allows the exporter to send merchandise that are under In Bond regimen anywhere in the country, through bail transit with the custom authorities, to make official the exportation custom process in San Antonio del Táchira o Paraguachón.

Shipment Tracking

Clients with recurrent, high volume, imports are assigned a password and an access signature to our global system so that they can track the merchandise. This allows them to determine the milestones of the international transport that are key to know when is the merchandise and at what time they can expect them to arrive to their destination.

Added value for the Industry

  • Network of Agents

We have an ample network of agents and offices in Asia and the rest of the world, able to plan your air and sea shipments and ensure their frequency. We are also able to confirm the availability of spaces from the main transporters in the world when the international transport process requires the supply of distribution chains and consumer goods stores.

  • Sales orders follow up

We have a Customer Service department equipped to handle the sales order of their clients. The importers who have high frequent and volumes of shipments, have a dedicated coordinator in charge of following up with their shipments in origin, when the tracking systems aren´t enough and direct contact with our worldwide offices or suppliers is required.